WIN-911 2021 Upgrade License Request
Customers eligible to upgrade to WIN-911 2021 must meet the following conditions:
- You have a valid Customer Care Subscription (formerly Software Maintenance and Support Agreement)
- You have 3.19.5 or newer installed.
Please review Upgrading to WIN-911 2021 from WIN-911 v3.x/v4.x for more details.
If you are upgrading from WIN-911 v3.x/4.x to WIN-911 2021, you will be required to install a new license. After submitting the license request form below, it will be reviewed by our licensing department at our US headquarters, and an email will be sent back to you containing your License Activation Key. Once you have the License Activation Key, you can access the self-service WIN-911 License Portal to download and install your license.
Your License Activation Key will be sent back to the provided email address within one to two hours (during standard business hours) Licensing department business hours: Monday through Friday, 8:00 to 17:00 CST (UTC -05:00).