Years of innovation with companies at the forefront of HMI and SCADA technologies have allowed WIN-911 software engineers to craft a product that complements automation in almost any industry — from food processing, oil and gas to water and wastewater facilities and everything else in between.
The key to our robust and varied user base lies in our software design.
Though we make up a very specific function of the day-to-day operations of an airport power plant or an industrial freezer, we have an appreciation for how remote alarm notification impacts other elements of an operation. Every feature of our software is designed to complement the efficacy of the overall operation.
Using WIN-911, operators are able to reduce redundant spending in staffing, output, and resources. This saves time and money, ensuring the software is accessible and that their alarm needs as an operation aren’t cost-prohibitive.
1. An Interface Usable By Any Face
WIN-911 was designed from the ground up for ease of use.
The direct connections to major SCADA packages allow people setting up a notification system to subscribe to alerts directly without having to pull alerts into our software manually. Our drag and drop interface and library of video tutorials means users with knowledge of HMIs and SCADA systems can take advantage of the full extent of our product without specialized programming. Together, ease of use and direct connections add up to big time savings when setting up the system.
2. Workflows Are Good For Cash Flow
Unless you’re one of our users who works in food production, you want as few cooks in the kitchen as possible.
Alarm scenarios require a response that’s deliberate yet delicate. You need a quick, immediate resolution, but through deliberate channels. A critical alarm notice sent to more people than needed to resolve the issue can lead to confusion, with multiple attempts to assess and resolve the situation overstepping one another.
Our escalation workflows allow you to set specific team members as contact points as critical situations evolve. If a part failure leads to a failure elsewhere in the operation, WIN-911 automatically contacts the next person directly without needing a middle person to accept the alarm and “assign” it to someone who needs to be there resolving the issue as soon as possible.
3. With Premium Voice, Money Isn’t Lost In Translation
It’s not just about monitoring aquariums or making ice cream – people depend on your operation for their livelihood and safety. This means you need the absolute best person for every task at hand, whether they live in Alabama or Algiers.
Having to bridge the language gap on your team makes for a good team-building exercise but lousy crisis intervention. The best person for the job needs the best tools available, and this includes materials they can immediately understand.
One of our team members told us a story about how, as a child, her basement flooded because her parents and landlord spoke different languages, and wasted valuable time trying to locate someone to translate for them. A scenario like this in the workplace could have devastating consequences to production.
Our Premium Voice module communicates critical alarm information to your team members in their mother tongue. No on-the-fly translation needed – though if you really want, WIN-911’s escalations make it easy to contact a bilingual team member in these situations.
4. Fewer Checks Means Lower Checks
Managers and staff may not always see eye to eye on the best use of resources. One thing all sides of the operation can agree on is that maintaining worksites through regular site checks is a needless drain. It’s tedious, costly, and doesn’t afford your team the ability to use their time to develop new skills and education.
If they do come upon something by checking the same equipment 8 times a day, they might not even be the person who can repair it. It’s a recipe for unnecessary overtime. It’s not efficient or necessarily good for developing your team.
WIN-911 has helped one of our partners reduce station checks by 75%. Managers can focus on more pressing tasks (like modernizing infrastructure) and staff can gain actual experience from their work, rather than racking up hours of inspection.
Take it from an alarm company: Who you are in an emergency determines a lot about your reputation.
5. You Can Phone It In
Being a trendsetter sometimes means going with the flow. The future of SCADA systems is inexorably tied to mobile devices. That’s why we’ve focused on making our software fully compatible with mobile phones and tablets, regardless of make and model. No more relying on walkie talkies or pagers for coordinating on-site tasks.
Yes, people still use pagers. Just not us!
Specialized hardware requires training, bogging down your operation. WIN-911 works with mainstream hardware that’s most likely already being used by your team – mobile phones.
No unnecessary investments. Keep your operation safely in your pocket.