In the industries WIN-911 services —whether you’re managing a factory, a power plant, or a surveillance system that monitors volcanic activity—no news is good news. But if you’re hiring someone full-time to monitor an otherwise automated system, that peace and quiet can itself become an obstacle.
Parts break and systems fail on their own schedule. Keeping someone on post full-time, hoping that whatever breaks is something that person will be prepared to fix on their own, is likely inefficient and can be detrimental to both staff and budget. The business is sinking revenue into a facet of the operation that’s not yielding quantifiable results, and the worker is pigeonholed into a monotonous task that doesn’t afford much room for acquiring skills or building on a professional network.
An on-site watch person is most likely a generalist. They may have a keen awareness of the operation on a big picture level, but are often spread too thin to learn the specific expertise required to fix isolated issues. Those issues can quickly cascade to become serious systemic failures.
When something “goes wrong”, a system where someone on-site has to first identify the right person to notify and then contact them with an explanation of the issue can adversely prolong resolving the issue, leading to further breakdowns. WIN-911 adjusts and responds to complex situations as they unfold in real time. If a particular engineer or mechanic is required to respond to a situation, it contacts them directly, bypassing the clunky, inelegant game of telephone tag that can crop up in the wake of a scenario that requires immediate action.
This allows a more rapid response to problems getting in the way of productivity, without a cumbersome, overly-redundant notification process. WIN-911’s clients report that our software has reduced the need for daily station checks by 75%. Those free minutes can add up, creating opportunities for troubleshooting and repairs.
With WIN-911’s analytics, you can identify and anticipate patterns of malfunction or disrepair. This allows operators to proactively tackle potential hindrances instead of merely reacting to them. Staff can prioritize essential tasks, heading off late-night crises before they can happen.
Your staff, free from the “hurry up and wait” lifestyle of monitoring automated systems, can pursue additional training on technology or management skills. They become more well-rounded and better connected within the company and industry as a whole. A versatile, interdisciplinary workforce leads to a robust, dynamic corporate culture.
Installing WIN-911 at your site is a benefit to both the business and staff.