Standard | Interactive | Advanced
The world’s #1-selling industrial alarm notification software
Keep your industrial operation running like clockwork
WIN-911 is the world’s leading software platform for securely interacting with industrial equipment alarms. You can receive and send notifications in real-time via mobile app, text message, email, voice or in-plant announcement, reducing downtime and operational costs.
18,000+
Installations Worldwide
90%
Fortune 50 Manufacturers
Millions
Of Alarms Delivered Daily
What’s New in 2021
WIN-911 2021 reimagines the user experience from top to bottom, making everything you do easier, quicker, and more efficient.
With big improvements to the technology stack, navigation, contacts, formatting, notification policies, subscriptions, you’ll find WIN-911 easier to install, configure, and maintain than ever before.
Improve Alarm Response Time with Smart Escalation
From a simple callout list to an advanced escalation policy, WIN-911 allows you to quickly organize alarm notifications based on alarm types, severity, worker roles, or just about any other criteria you choose. For instance, you might send the most critical equipment alarms to all operators and managers, while giving maintenance techs a broader range of event data.
Simplify Scheduling Tasks with Calendar Tools
You can create simple to complex rolling schedules for different staff using calendar-based controls. And the Operator Workspace app lets you quickly make changes to your call out settings from any networked HMI touchscreen without having to open the full program.
Sleep Peacefully with Secure Cloud-Based Access
WIN-911’s cloud-based mobile app connects securely to web services hosted in Azure. Your plant and network communications are protected by encrypted outbound HTTPS, which means you can install WIN-911 without opening ports on your firewall.
Technology Stack Update
We’ve streamlined multiple tools into one self-hosted desktop app called WIN-911 Workspace — which reduces system resources by up to half — giving you much faster overall performance.
New Navigation Menu
The navigation menu has moved from the top of the screen to a collapsible left-hand side menu, making it easy to navigate between sections while staying in context.
Simplified Contacts & Directory
Contacts have been combined into a single workspace, similar to the existing Phone Book in WIN-911 V7 Pro. Now you can quickly create, edit, and delete contacts, as well as add connection types all in one place.
Easier Formats
The new Simple Format Editor makes creating custom formats a breeze. If you’re creating more complex formats or pulling forward previously built alarm configurations, the XSL Editor remains just a tap away.
Combined Notification Policies
The new simplified Notification Policies section replaces Tactics & Strategies, allowing you to build callout lists and define notification behaviours in one place, quickly and easily.
Flexible Alarm Subscriptions
The revamped Alarm Sources section is where you see all your SCADA-specific alarm data in one console, and where you subscribe and filter alarms as precisely or generically as you see fit.
Easier Advanced Notification Policies
We’ve updated our Advanced Notification Policies, making it easier than ever to configure escalation workflows that dynamically respond to changes in alarm conditions.
Localization Support
We’ve added localization support for English, Spanish, Chinese, German, Italian, and French for our global customer base.
The added visibility with WIN-911 allowed us to see where inefficiencies were happening so we could adjust and refine our process.”
“
—Jonathan Riechert
Senior Engineer
Tyson Foods
Notification Options
All notification options support single or bi-directional communication, acknowledgements, and customized formats.
Via SMARTPHONE APPS
Interactive, intuitive apps using push notifications for Apple and Android.
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Via SMS TEXT MESSAGING
Text-based alarm notification over cellular networks. Supports both USB and Ethernet IP cellular modems.
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Via VOICE CALLS
Text-to-speech engine dynamically reads alarm information. Supports VoIP (SIP) or analog phones (USB voice modem).
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Via ANNOUNCER
Hear voice alarm notifications automatically announced over your PA system or any networked audio device.
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Via EMAIL
Rich HTML or plain text templates support a wide range of devices. Protocol support for SMTP, POP, IMAP, SSL/TLS.
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Top Features
DIRECT CONNECTS
Built-in software direct connects to all leading automation systems including Rockwell Automation, GE, and AVEVA/Wonderware resulting in fast, seamless integration.
LOGGING
Supports both live and historical views. Sort your alarm history based on your preferences. Includes personnel notification attempts and confirmation, acknowledgments, events and error codes.
SYSTEM MODIFICATION AUDITS
Leverage your existing SQL server auditing features to provide audit trail for regulated environments.
TEXT-TO-SPEECH PREMIUM VOICES
Premium Voices provide a more natural sounding voice as an alternative to the standard Microsoft choices. Available in multiple languages.
SOFTWARE & HARDWARE REDUNDANCY
Additional WIN-911 systems can be installed to provide greater reliability.
REPORTING
Rich or plain text report templates are available. Reports can be sent on demand or based on alarm conditions.
INTEGRATION SUPPORT
Supported by thousands of IT professionals, system integrators, and distributors worldwide.
LOCALIZATION
Fully localized in 9 languages: English, German, Hebrew, Arabic, Italian, Portuguese, French, Chinese, Spanish. Localization includes software configuration, alarm delivery and alarm interaction.
Being able to specify which alarms go to which crews allows the proper person to be notified, lessening the cost of overtime.”
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—Josh Becker
Utilities Director
City of Llano
What’s included with Standard-Interactive-Advanced?
WIN-911 offers three levels of product features, building from a core set that offer the basics, from scheduling and callout lists to acknowledging alarms and getting detailed reports.
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How much does WIN-911 cost?
WIN-911 is affordable and provides quick payback. It installs quickly (and remotely, if required) depending on configuration options, which means it can be accommodated within most operating budgets without tapping the capital budget.
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Watch WIN-911 in Action
WIN-911 Video Product Overview
WIN-911 Instructional Video Series
WIN-911 Product Datasheet (PDF)
WIN-911 allows me to efficiently oversee my remote power generation plant. The system generates alarm notifications that allow us to respond to critical safety challenges and to proactively maintain equipment. We rely on it to keep the power plant up and running so that the mill operates smoothly.”
“
—Daniel Perry
IT Manager
Bethel Mills Hydro Plant
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